"Greg is the best! Informative, helpful, efficient, and kind. Thank you!"
D . S from Sycamore , IL on August 27th, 2024
D . S from Sycamore , IL on August 27th, 2024
( / 5)
"Greg came out the next morning, and was very professional and friendly.
Thanks Greg!"
C . B from Genoa, IL on August 9th, 2024
C . B from Genoa, IL on August 9th, 2024
( / 5)
"I thought that Mark did an excellent Job. He informed me what he was doing in each part of the job."
D . R from Sycamore, IL on August 8th, 2024
D . R from Sycamore, IL on August 8th, 2024
( / 5)
"Dylan L. came to our home today to clean the ductwork for our two furnaces and clean out the dryer vent. He was very professional and did an excellent job. Before and after pictures of the dryer vent showed that we were almost at the point where the dust and lint could have become a fire hazard so we are grateful that he cleaned it out for us. We appreciate the quality work by Dylan and H.E.R.O. Thank you."
D . D from Dekalb, IL on August 2nd, 2024
D . D from Dekalb, IL on August 2nd, 2024
( / 5)
"I called hero my thermostat did not work after they cleaned the air conditioning. Greg came out in 15 minutes to solve the problem. Thank to hero for having people that understand the system. This is why I have stayed with over 25 years. There isn't a better company that will match them.
Thank you
Ray"
R . G from Dekalb, IL on August 1st, 2024
R . G from Dekalb, IL on August 1st, 2024
( / 5)
"We enrolled in the Maintenance Program a few years ago. We have been pleased with the program and each technician we have had. While checking up on our AC Unit recently, Mark found that we needed a couple of parts replaced sooner, rather than later. Crisis averted! Thanks, Mark! He was very knowledgeable and easily explained what parts were needed and why. We highly recommend HERO."
A . L from Genoa, IL on July 15th, 2024
A . L from Genoa, IL on July 15th, 2024
( / 5)
"Thank you for the great tuneup yesterday by Mark, and the follow up visit today with Greg.
You guys are simply the best!!!!"
C . L from Dekalb , IL on July 13th, 2024
C . L from Dekalb , IL on July 13th, 2024
( / 5)
"Octavio did an outstanding job, testing, repairing and thoroughly examining the AC unit.
He kept me updated to as what he was doing.
Excellent service!"
J . B from Genoa, IL on July 3rd, 2024
J . B from Genoa, IL on July 3rd, 2024
( / 5)
"Extremely fast service to fix my failed AC. From my phone call to repair completed was just a few hours. Greg, the technician was professional and thorough. Great service. "
J . H from Dekalb, IL on June 19th, 2024
J . H from Dekalb, IL on June 19th, 2024
( / 5)
"Greg did an amazing job friendly and very professional got my AC work very fast. The man deserves a raise."
A . C from Cortland, IL on June 18th, 2024
A . C from Cortland, IL on June 18th, 2024
( / 5)