"Mark provided the typical prompt and comprehensive service we’ve come to expect from H.E.R.O. over the years. Much obliged!"
C . L from Dekalb, IL on February 22nd, 2024
C . L from Dekalb, IL on February 22nd, 2024
( / 5)
"The guys were wonderful!! Started furnace , installed a new programmable thermostat and suggested we should consider replacing the 30 year old furnance. Can we get a heating/cooling business. contract like we have at 33105 Kingston Road, Kingston? Thanks!"
D . J from Genoa, IL on February 9th, 2024
D . J from Genoa, IL on February 9th, 2024
( / 5)
"Hero does a great job at both of my rental properties in DeKalb. They maintain both my central heating and air conditioning as well as cleaning of the dryer vents. Additionally, I hire them to do duct work cleaning periodically to ensure there always is a smooth transition between renters with pets and non pet renters. "
D . D from Dekalb, IL on February 5th, 2024
D . D from Dekalb, IL on February 5th, 2024
( / 5)
"Dylan was scheduled for noon, but he was running ahead of schedule and called to see if it was OK to arrive early. I said OK, that's great. I am on the service plan and this scheduled visit was to clean the dryer vent. He completed the job and asked if I had any questions. I didn't, so I thanked him and said we'll see you in six months."
D . B from Dekalb, IL on January 26th, 2024
D . B from Dekalb, IL on January 26th, 2024
( / 5)
"A+ communication and service 👍"
M . B from Dekalb , IL on December 24th, 2023
M . B from Dekalb , IL on December 24th, 2023
( / 5)
"Excellent!"
P . H from Dekalb, IL on November 22nd, 2023
P . H from Dekalb, IL on November 22nd, 2023
( / 5)
"Jaaziel was knowledgeable, professional and very polite/courteous. He solved our heating issue quickly and had us up and running in no time. Great job Jaaziel!"
S . B from Genoa, IL on November 8th, 2023
S . B from Genoa, IL on November 8th, 2023
( / 5)
"Jeff did an excellent job just like last time. Back up and running quickly. Pleasent gentleman and explained everything as he went. Even asked how a repair he did on another unit was doind from 2 yrs ago. Thank you for great service"
D . W from Dekalb, IL on October 30th, 2023
D . W from Dekalb, IL on October 30th, 2023
( / 5)
"Wonderful, Dylan the service man was excellent thank you very much"
J . R from Dekalb, IL on October 21st, 2023
J . R from Dekalb, IL on October 21st, 2023
( / 5)
"I have a boiler system that needed maintenance and a part replaced. From the initial communication, to the service, and the cost, everything was beyond excellent. Will definitely be calling again for any HVAC needs."
T . G from Lee, IL on October 14th, 2023
T . G from Lee, IL on October 14th, 2023
( / 5)