"Always expedient, always professional, always a business you want to do business with. Thirty years as a customer, and never disappointed."
R . S from Sycamore, IL on May 3rd, 2023
R . S from Sycamore, IL on May 3rd, 2023
( / 5)
"Service was delightful"
N . G from Dekalb, IL on May 3rd, 2023
N . G from Dekalb, IL on May 3rd, 2023
( / 5)
"The servicemen are always on time and polite.
When we had our vents cleaned the actual price we paid was lower then quoted....that was a nice surpise."
M . G from Genoa, IL on May 3rd, 2023
M . G from Genoa, IL on May 3rd, 2023
( / 5)
"My furnace was not working properly. They responded quickly and explained what was going wrong with the furnace. Works great now! I highly recommend this company!"
J . A from Sycamore, IL on January 25th, 2023
J . A from Sycamore, IL on January 25th, 2023
( / 5)
"Prompt, polite & professional. Dylan was great, kept us updated throughout the day, loved the before and after pictures.
Thank you!"
W . P from Dekalb, IL on January 11th, 2023
W . P from Dekalb, IL on January 11th, 2023
( / 5)
"It went basically well, but we were not informed that the new air conditioner was not working until the next day when a different service man came and fixed the wiring mistake. We were not expecting him to come and luckily, we were home. Better communication would have helped, but bottom line the installation is done and working very well.
Thank you.
We've been a long term customer over 25 years, this is our 2nd furnace and air conditioner installation. We have happy with HERO for all of that time. Glenn and Cassie have always been there to meet our needs."
K . D from Dekalb, IL on December 2nd, 2022
K . D from Dekalb, IL on December 2nd, 2022
( / 5)
"Great"
N . G from Dekalb, IL on October 7th, 2022
N . G from Dekalb, IL on October 7th, 2022
( / 5)
"Followed through on everything promised. Wonderfully serviced. Thank you "
T . P from Dekalb, IL on October 7th, 2022
T . P from Dekalb, IL on October 7th, 2022
( / 5)
"Robert was fantastic.....kept me posted every step of the way on where he would be working and what he would be doing...."
M . W from Sycamore, IL on October 6th, 2022
M . W from Sycamore, IL on October 6th, 2022
( / 5)
"Very happy with the service and the service people "
G . D from Sycamore, IL on October 5th, 2022
G . D from Sycamore, IL on October 5th, 2022
( / 5)