"We enrolled in the Maintenance Program a few years ago. We have been pleased with the program and each technician we have had. While checking up on our AC Unit recently, Mark found that we needed a couple of parts replaced sooner, rather than later. Crisis averted! Thanks, Mark! He was very knowledgeable and easily explained what parts were needed and why. We highly recommend HERO."
A . L from Genoa, IL on July 15th, 2024
A . L from Genoa, IL on July 15th, 2024
( / 5)
"Thank you for the great tuneup yesterday by Mark, and the follow up visit today with Greg.
You guys are simply the best!!!!"
C . L from Dekalb , IL on July 13th, 2024
C . L from Dekalb , IL on July 13th, 2024
( / 5)
"Octavio did an outstanding job, testing, repairing and thoroughly examining the AC unit.
He kept me updated to as what he was doing.
Excellent service!"
J . B from Genoa, IL on July 3rd, 2024
J . B from Genoa, IL on July 3rd, 2024
( / 5)
"Extremely fast service to fix my failed AC. From my phone call to repair completed was just a few hours. Greg, the technician was professional and thorough. Great service. "
J . H from Dekalb, IL on June 19th, 2024
J . H from Dekalb, IL on June 19th, 2024
( / 5)
"Greg did an amazing job friendly and very professional got my AC work very fast. The man deserves a raise."
A . C from Cortland, IL on June 18th, 2024
A . C from Cortland, IL on June 18th, 2024
( / 5)
"Mark is awesome. Explained what was wrong and how it was fixed. So far no complaints on the employees of Hero"
K . R from Malta, IL on June 14th, 2024
K . R from Malta, IL on June 14th, 2024
( / 5)
"Octavio was excellent.
Courteous humorous professional and efficient .
Greg was with him and provided the comic relief ."
W . F from Dekalb , IL on June 12th, 2024
W . F from Dekalb , IL on June 12th, 2024
( / 5)
"Joe was great. He patiently answered all of our questions. We're looking forward to receipt of his quote for our project."
S . M from Sycamore, IL on May 30th, 2024
S . M from Sycamore, IL on May 30th, 2024
( / 5)
"Technician Greg was great. Very personable and did a great job."
K . R from Malta, IL on May 30th, 2024
K . R from Malta, IL on May 30th, 2024
( / 5)
"Employee Mark was very helpful in answering my questions and looking forward in doing business with Hero Heating. I have never a bad experience with Hero Heating. "
K . R from Malta, IL on May 28th, 2024
K . R from Malta, IL on May 28th, 2024
( / 5)