"It went basically well, but we were not informed that the new air conditioner was not working until the next day when a different service man came and fixed the wiring mistake. We were not expecting him to come and luckily, we were home. Better communication would have helped, but bottom line the installation is done and working very well.
Thank you.
We've been a long term customer over 25 years, this is our 2nd furnace and air conditioner installation. We have happy with HERO for all of that time. Glenn and Cassie have always been there to meet our needs."
K . D from Dekalb, IL on December 2nd, 2022
K . D from Dekalb, IL on December 2nd, 2022
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