"Mark is awesome. Explained what was wrong and how it was fixed. So far no complaints on the employees of Hero"
K . R from Malta, IL on June 14th, 2024
K . R from Malta, IL on June 14th, 2024
( / 5)
"Octavio was excellent.
Courteous humorous professional and efficient .
Greg was with him and provided the comic relief ."
W . F from Dekalb , IL on June 12th, 2024
W . F from Dekalb , IL on June 12th, 2024
( / 5)
"Joe was great. He patiently answered all of our questions. We're looking forward to receipt of his quote for our project."
S . M from Sycamore, IL on May 30th, 2024
S . M from Sycamore, IL on May 30th, 2024
( / 5)
"Technician Greg was great. Very personable and did a great job."
K . R from Malta, IL on May 30th, 2024
K . R from Malta, IL on May 30th, 2024
( / 5)
"Employee Mark was very helpful in answering my questions and looking forward in doing business with Hero Heating. I have never a bad experience with Hero Heating. "
K . R from Malta, IL on May 28th, 2024
K . R from Malta, IL on May 28th, 2024
( / 5)
"Mark was friendly and professional. Eliminated a rattle in the compressor from last year’s service. Previous tech dropped a cabinet screw into the unit when reassembling and substituted for a shorter screw resulting in an annoying rattle. "
J . H from Dekalb, IL on May 27th, 2024
J . H from Dekalb, IL on May 27th, 2024
( / 5)
"We have used H.E.R.O. since we moved into our house 8 years ago ... they've always done a fantastic job helping keep our aging furnace & AC running well. Alas, it was time to replace the unit and the entire crew at H.E.R.O. have been fantastic to work with. Glenn & Cassie helped answer all my questions, we got a great price on a unit that will serve our needs for years to come, and the crews that came to install and service are always top-notch. Great communication. Through in their work. Taking the time to care for and protect floors, property, etc. I can't more highly recommend H.E.R.O. for all your HVAC & duct cleaning needs!"
K . W from Sycamore, IL on May 14th, 2024
K . W from Sycamore, IL on May 14th, 2024
( / 5)
"Dylan did a great job. He was thorough and polite. He explained what he was going to do before he did it, and was eager to answer any questions along the way. After he was done, he cleaned up all the messes that were made by the cleaning.
I also really appreciate the way H.E.R.O. sends you the name and photo of the technician before they arrive. "
T . M from Sycamore, IL on May 7th, 2024
T . M from Sycamore, IL on May 7th, 2024
( / 5)
"Octavio did a thorough and efficient job!
He also explained things as he went along."
J . B from Genoa, IL on March 7th, 2024
J . B from Genoa, IL on March 7th, 2024
( / 5)
"Friendly, polite technician
Thorough cleaning of dryer vent & changed batteries in thermostats."
J . G from Sycamore , IL on March 2nd, 2024
J . G from Sycamore , IL on March 2nd, 2024
( / 5)